This policy complies with the General Data Protection Regulation (GDPR) of the European Union, effective from 25th May 2018.
Ludens Ensemble CIC is committed to ensuring that all members of our community have their privacy respected at all levels. We aim to provide transparency in the way we conduct our services, including the way we use your data. Ludens Ensemble CIC will only use your data to ensure that you are receiving the most relevant information specific to your account with us, your bookings for courses, private coaching sessions and workshops, and upcoming courses that may be of interest.
What personal information do we hold?
When you enroll on our workshops, we require a basic level of information to provide you with a great experience:
Your phone number
Your email address
Nominated emergency contact name, phone number and relationship to you
Any medical condition you wish us to make us aware of
Your consent to our Terms & Conditions (which you read before booking). These terms and conditions are also available on our website.
After you Enroll to the workshop please send us the above information at firstname.lastname@example.org
What do we do with this information?
The above information is stored so that if we need to contact you regarding your booking or your account, or if we need to communicate with the nominated contact in an emergency, we can do so in a timely manner.
Ludens Ensemble has a Business Account with each of PAYPAL and Royal Bank of Scotland.
Your name and email address are added to our mailing list, which is used from time to time to inform you by email about upcoming courses that may be of interest, or important changes to upcoming courses. You may unsubscribe at any time simply by selecting unsubscribe when you receive an email from our mailing list system (Mail Chimp), and you will be removed from the mailing list.
We will never share your personal data with a third party outside Ludens Ensemble.
Your class teacher may wish to share your email address with your fellow students for communication purposes, in which case your class teacher will request your permission to do this.
We will never use your data in any way other than the above.
Film and photographic images
Ludens Ensemble will from time to time take photographs of students during class time and during show time. Selected photographs may be uploaded to the Ludens Ensemble's website and media channels to provide a visual representation of the courses.
Ludens Ensemble will from time to time take film footage of students during certain classes, which is then used as a feedback mechanism to enable the students to observe their performance. Selected footage may be uploaded to the Ludens Ensemble's website and media channels to provide a visual representation of the courses.
Where is my information stored?
The information you provide at enrollment, and your payment transactions, are stored within the Ludens Ensemble Business Account of the Payment Processing Company, and also within Your Account on our own internal Ludens Ensemble system.
The Payment Processing Companies we use, and our web hosting supplier and email hosting supplier, based outside the European Union, are compliant with the GDPR.
Your name and email address are added to our mailing list, which uses the Mail Chimp software application. You may unsubscribe at any time, as described above.
Film footage and photographs taken by Ludens Ensemble coaches and staff are stored in our own internal Ludens Ensemble system. All our coaches and staff, and external professionals hired by us, are contracted to be compliant with the GDPR.
How long do we hold your data?
Whenever you enrol, the data you provide is stored in our internal Ludens Ensemble system as described above, and remains there until 2 years after the end of the course (etc) onto which you enrolled, at which point Ludens Ensemble deletes the stored data.
Who can I contact if I have concerns about the use or storage of my personal data?
You can contact our Data Protection Officer at email@example.com. You can request access to your personal data at any time.
By enrolling yourself or some other person, you / they are presumed to agree to the above conditions which are intrinsic to the running of the workshop and so there is no “opt out”.
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